Pre-Discovery Brief

Pre-call account research before discovery.

For one upcoming client or prospect conversation, I research the business situation, stakeholder context and relevant decisions. The output is a concise brief with evidence-backed areas to investigate and questions to test. Delivery is within 2 working days.

Use it here

When to use the brief

A stated requirement may form part of the starting context. The research also examines how the business operates around the issue, who is affected, any material changes, the hypotheses worth testing and the measures that may be relevant if an issue is confirmed.

Reason to talkThere is a real client conversation coming up.
Pre-discovery briefEvidence, hypotheses, questions and what to quantify.
DiscoveryThe client confirms, rejects and adds evidence.
Qualification updatedPain, impact, stakeholders, process and next step are recorded from the client.
Presales / scopeYour team works from a clearer problem boundary.
Research before the conversation. Validation during it.

How the research is used

Public evidence is used to identify relevant areas for investigation. The client conversation determines whether a problem is real, material and worth addressing.

Evidence

The brief uses current public evidence about the business situation, stakeholder role and relevant operating or technology context.

Questions

The research is reduced to a small number of areas worth testing and specific questions for the conversation.

Rejection conditions

Each retained hypothesis includes the conditions that would make it irrelevant or already resolved. A hypothesis is not treated as a requirement without client validation.

Good inputs

Typical starting points

ENQUIRY

“Can we talk about our CRM?”

The client has named an area, but not necessarily the business problem behind it.

ACCOUNT

“We have our quarterly review next week.”

There is a defined relationship and meeting, but no explicit new requirement yet.

CHANGE

“They have just appointed a new Commercial Director. We want to talk to them.”

A visible business event gives the provider a concrete reason to start a more substantive conversation.

Not for this

Scope boundaries

For proactive work, the account has already been selected. Cold-list building and target selection are outside scope. The input is the client domain and the specific reason for the conversation.

The main users are AEs, Account Managers and BDMs preparing for discovery, account expansion or selected prospect conversations. Routine high-volume SDR qualification is outside the intended use case.

  • Not random research across a cold list.
  • Not intent scoring or continuous account monitoring.
  • Not a client interview or requirements workshop.
  • Not a technical recommendation.
  • Not a search for extra products to push.
  • Not useful where the problem and requirements are already fully defined.
  • Not useful where there is no real upcoming conversation or reason to engage.
  • Not a guarantee that additional need exists.
Inputs

Inputs

01

Your domain

So I understand what your firm can credibly address.

02

Client / prospect domain

The organisation I will research.

03

Reason for conversation

Why the conversation is happening now: inbound enquiry, review, catch-up, stated request, visible change, new stakeholder or a selected proactive account.

04

Who the conversation is with

Optional. The person, job title or role if known. If the stakeholder is not decided yet, say so.

05

Anything already mentioned

Optional. A system, issue or project idea the client has already raised.

06

Relationship context

Optional after fit is confirmed: what you already supply or know.

07

No client approach

I research independently and do not approach the client as part of the service.

Research

Research scope

The starting point may be a stated request, current operating model, strategic objective, existing constraint, system environment or recent change. The research retains only information that is material to the conversation.

01

Business situation

The current context behind the conversation, with material evidence separated from background noise.

02

Stakeholder

The decisions, controls or dependencies that make the situation relevant to the person you are speaking to.

03

Areas to investigate

Possible gaps that are relevant to what your firm actually supplies, stated as hypotheses rather than assumed pain.

04

Conversation path

Questions to test the hypothesis, what may be worth quantifying if confirmed and what would rule the hypothesis out.

Output

Brief structure

The first page summarises the findings for the person running the meeting. Supporting pages provide the evidence and reasoning.

01

Conversation context

Why this conversation is happening and what is already known.

02

Material account context

The small number of facts and conditions that materially affect the conversation.

03

Stakeholder context

What the role needs to decide, see, coordinate or control in this situation.

04

Areas to investigate

Typically a small number of evidence-backed hypotheses for client validation.

05

Questions

Specific questions tied to the evidence and stakeholder decision.

06

Measures to explore

Measures or operational effects to explore if the client confirms the issue. Baseline and ROI are not assumed in advance.

07

Rejection condition

The client evidence that would make each hypothesis irrelevant or already resolved.

08

Dated sources and discarded signals

Evidence behind the brief, together with signals considered but not retained.

If the evidence does not support a useful hypothesis, no additional issue is added to the brief.

Qualification compatibility

Use with qualification frameworks

Research prepares context and hypotheses. Qualification is based on client evidence gathered during the conversation.

The brief prepares

Business situation, stakeholder context, areas worth testing, questions and measures worth asking for if an issue is confirmed.

The client establishes

Confirmed Pain, impact, Economic Buyer, Champion, Decision Process, Decision Criteria and agreed Metrics.

What account research can prepare before MEDDICC / MEDDPICC →

First brief

Pricing

The first brief is £99 and subsequent single briefs are £145. The research scope and 2-working-day turnaround are the same. The lower first-brief price is intended to make the initial comparison with your normal preparation easier.

FIRST COMPARISON BRIEF
£99

One upcoming client conversation. Independent test against your normal preparation.

STANDARD SINGLE BRIEF
£145

Per additional client conversation after the first test.

DELIVERY
Within 2 working days

After payment and receipt of agreed inputs.

First comparison brief - £99

First brief comparison

The first brief uses the same scope as the £145 brief. Its value can be assessed by comparing the resulting questions and areas of investigation with your existing preparation.