01
I run the stakeholder discovery
Client-facing, white-label if needed. I interview stakeholders, analyse the evidence and produce a structured discovery pack.
Business analysis services
Business analysis for implementation partners
Independent BA capacity for CRM, ERP, automation and software implementation firms.
Your implementation consultants can gather requirements. Your solution architects can run discovery. The question is whether that is the best use of their time.
Where I fit
Before solution design
I establish how the business currently works, what stakeholders are trying to change, where their accounts conflict, which points are assumptions and what the delivery team actually needs to know before it commits to a solution.
BUSINESS EVENT → INFORMATION → DECISION → ACTION → REQUIREMENT
Ways to use me
02
Your team runs the interviews
You keep the client conversation. I analyse transcripts and notes, reconcile contradictions and turn them into a usable requirements baseline.
03
Your team uses the framework
I provide stakeholder interview guides and a repeatable Commercial Discovery structure for your own consultants.
Typical outputs
What your delivery team gets
- current-state business process and commercial context
- stakeholder requirements separated from assumptions and preferences
- handoffs, exceptions and unresolved contradictions
- business entities, information requirements and decision points
- requirements baseline ready for solution design
- explicit open questions rather than hidden uncertainty
Commercial Discovery
Business analysis is the service category. Commercial Discovery is my method.
I do not start by asking which fields or workflows the client wants. I start with what is actually happening in the business and what the future system must represent.
How Commercial Discovery works →UK based
Manchester. Remote across the UK.
I work directly with implementation partners and can operate under your brand where required.
Discuss a project