ProperBizFix
Written client breakdown for sole traders
Based in Greater Manchester · Written service for local service businesses

You had the call. Sent the proposal. Heard nothing back.

This is for service businesses that already get enquiries — but too much of that interest fades before booking, or disappears after the first job.

I write a plain-English breakdown of exactly where the process breaks and what is causing it.

I map where potential clients stop moving — enquiry, proposal, follow-up, repeat work.
I may ask a few follow-up questions so the breakdown reflects your actual business, not a guess.
Written only. No calls. No sessions. No template dump.

Email what you do, who your clients are, and where it gets stuck. That's all I need to start.

Best fit

Businesses that already have interest, but too much of it dies before booking, or fades before repeat work.

What this looks like in practice

Two real patterns — names changed, situations are real.

Web designer — redesign vs new build

Clair's calls went well. Proposals didn't land.

Two project types, one proposal template. Redesign clients wanted their own frustration reflected back. New build clients hadn't decided to invest yet. The fix wasn't the proposal — it was two different qualification conversations.

Name changed. Business type and situation are real.

Social media management — two audiences, one conversation

Jen had attention. Buying intent wasn't converting.

Two client types arriving through the same channel. One already in buying mode. The other interested, not committed. Jen's instinct was to adjust pricing. The actual issue was segmentation — she was running both through the same conversation.

Name changed. Business type and situation are real.

What I look for

I read the flow of your business with a focus on clarity, timing, and follow-through.

  • where people ask questions, but do not move ahead
  • where proposals feel too broad, too vague, or too hard to compare
  • where clients seem happy, but do not return
  • where the next step exists, but does not feel natural for the client to take
  • where two different client types are being handled as one
  • not a general business audit
  • not a marketing overhaul
  • not a lead generation service
  • not a coaching package

What you receive

A 2–3 page written PDF, created for one business.

CLIENT BREAKDOWN — CONFIDENTIAL Prepared for you
1. Breakpoint map

Where people stop moving forward in your current flow.

2. Clarity gaps

Where the business may be asking the client to decide without enough structure.

3. Repair points

Small, practical changes that make the next step easier to take.

4. Conversation notes

What may need to be clearer in how you explain, follow up, or structure the first experience.

What changes after this

  • clearer responses from enquiries
  • better conversion from first conversation to booking
  • more natural repeat work
  • fewer moments where interest fades without explanation
What this means in practice

You stop guessing where work is leaking and start seeing which part of the client journey needs a cleaner next step.

Who this is for

Service businesses that already get enquiries, but don't consistently turn that interest into paid work.

  • already receive enquiries
  • already have conversations
  • already deliver work
  • but don't always get the next booking, repeat work, or steady follow-through
  • no enquiries yet
  • looking for ads or lead generation
  • want a full strategy package
  • want a long coaching process

What this costs you if you leave it alone

More enquiries, less movement.

You stay busy chasing interest that doesn't convert. The pipeline never feels reliable.

More second-guessing.

You keep adjusting one thing at a time — the offer, the wording, the follow-up — without knowing which change actually made the difference.

"Can't I figure this out myself?"

You can. Most service businesses spend 3–6 months adjusting one thing at a time and still aren't sure which change made the difference. When you're inside the business, it's hard to see the drop-off clearly — because every conversation feels slightly different. This is 2–3 pages and about a week. You get a clear picture of where the leak is, not another thing to test.

How it works

Step 1

Email what you do, who your clients are, how enquiries come in, and where things feel stuck. That's enough to start.

Step 2

I'll review what you send — including proposals, follow-up messages, or anything else relevant. I'll ask whatever questions I need to understand the full picture. Then I send a written breakdown: where interest is not turning into paid work, and why.

Request your breakdown

£499 for one business, one written diagnostic.

Free sample

See the structure and depth before you order.

Download sample PDF

3 pages, masked data, real format.

Full breakdown — £499

Personalised PDF with your breakpoints and repair points.

Email to request — £499

Just tell me: what you do, who your clients are, and where it gets stuck. That's it.

Questions people usually have

Is this a lead generation service?

No. It is a breakdown of why interest does not consistently become paid work. Getting more enquiries is a separate problem.

Do you need a call first?

No. The process is written. I'll review what you send, ask whatever I need to understand your situation, and go from there.

Who is it for?

Service businesses that already have enquiries or interest, but still lose people before booking or repeat work.

What do I get?

A 2–3 page PDF with a breakpoint map, clarity gaps, and concrete repair points — written for your specific business.

Can't I just figure this out myself?

You can — but most people spend months adjusting one variable at a time without knowing which change made the difference. This gives you the picture in about a week.

What do I need to send?

What you do, who your clients are, how enquiries come in, and where things feel stuck. No call, no form, no prep work beyond that.