PROPERBIZFIX
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Privacy Policy

Last updated: 24 July 2026.

Who we are

ProperBizFix helps growing B2B businesses work out what they need to see before choosing a CRM. ProperBizFix is operated by Yulia Fomina, Greater Manchester, United Kingdom — the same person behind Unsnag, which covers a later stage of the same underlying problem. Contact: yulia@properbizfix.co.uk[confirm domain/email].

What information we collect

  • Name
  • Email address
  • Company / website
  • Anything you send us via email or the booking form

Why we collect it

We use this information to:

  • Arrange and prepare for Commercial Discovery calls
  • Communicate with you about a booking or enquiry
  • Deliver the service you've booked

We do not sell personal data, and we do not use it for advertising.

Legal basis

Our lawful basis for processing enquiry and booking data is legitimate interest under Article 6(1)(f) UK GDPR — responding to and delivering the service you've requested.

Cookies

This site does not use analytics, tracking or advertising cookies. We don't run Microsoft Clarity, Google Analytics or similar tools, and no cookie banner is needed because none are set.

Booking a call happens on Cal.com's own site (cal.com), which is outside this website and has its own cookie and privacy practices — see Cal.com's privacy policy.

Data processors

We use the following third-party providers to deliver the service. Each acts as a data processor and has its own privacy terms:

  • Cal.com — scheduling and booking
  • Google Workspace (Gmail, Calendar) — email and calendar management
  • Cloudflare — website hosting and delivery

Same stack as Unsnag, carried over on the assumption ProperBizFix will be hosted and run the same way — confirm before publishing if that changes.

Data retention

We keep enquiry and booking information only as long as necessary to provide the service you've requested, to maintain business records, or to meet legal and accounting obligations — typically no longer than 6 years for records connected to a paid engagement, and up to 12 months for enquiries that don't lead to one.

Your rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data, where there's no overriding reason to keep it
  • Object to or restrict how we process your data

To exercise any of these, contact yulia@properbizfix.co.uk. You also have the right to complain to the UK's supervisory authority, the Information Commissioner's Office (ICO).

Changes to this policy

If this policy changes, the updated version will be posted here with a new "last updated" date. We won't notify you individually of minor changes.

Contact

yulia@properbizfix.co.uk

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