It's usually broken onboarding - and your business is paying for it
New hires leave due to poor onboarding within first year
Average productivity delay per new hire
Salary cost to replace each early leaver
You hire people who did well in interviews — but they leave quickly or never perform as expected.
Responsibility for onboarding is blurred between HR and line managers. HR says: "We found a great fit." Manager says: "They're not delivering."
Each new hire takes 3–4 months — including breaks, onboarding, and replacements.
Veterans pick up extra work. Newcomers struggle to find their feet.
Poor onboarding isn't just a soft HR problem — it leads to direct, measurable losses for UK businesses.
Strong onboarding makes employees 1.7× more likely to stay 3+ years
Replacing one hire costs 1.5–2× their annual salary
Good onboarding =
+82% employee retention
−70% time to full productivity
31% of early exits are due to poor onboarding
Effective onboarding boosts productivity by 54%
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